IC-GK03 setup on mac

Keyboard Q&A

dylanjsymons 1835 June 07, 2022

Hello, I'm having difficulty setting up the keyboard on my mac. I turned it on and plugged it in but nothings working

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Replies (1)

iCleverOfficial
June 08, 2022

Hi there,


Please check as below:

1. Keep the iClever charged

2. Try plugging the 2.4G receiver directly into a computer port instead of an external hub. The external hub will probably affect compatibility and stability.

3. If any, remove all receivers from the computer except for the iClever receiver  

4. Try plugging into different USB ports

5. Try plugging into a different computer to verify the issue


If the issue still exists, please film a short video and reach out to our service team (support@iclever.com) for an advanced solution.


Regards,

iClever

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